Once the VisualGEMS ERP system is configured as per the business rules selected by your organisation and desired work flow is designed, we provide exhaustive on-site  one-on-one or group training to enable your employees to use the VisualGEMS ERP system to its full potential and extract maximum value from it.

We further recommend that don’t stop training once the system is live. Schedule regular training with our assistance or in-house expertise to make sure that all employees are using the software in the most beneficial and efficient manner.

We use a proven & robust implementation methodology that gives the project team the
flexibility to define important milestones and tasks during the implementation.

Using this approach, VisualGEMS ERP customers can decide on the extent of our role in the implementation process. Our implementation services include assisting the users to smoothly migrate their manual system of working to the VisualGEMS ERP platform and quickly adopt to the new system of  working and start receiving valuable returns.

Our first step is to decide suitable cut off dates for collection of live data for the ERP. We further assist in collection, evaluation, porting & feeding of master data into VisualGEMS ERP.

Our Implementation Experts have a broad range of experience involving single Business Location, Multi-Business Location and Multi-National business situations; and a strong track record of delivering rapid, cost-effective and quality implementations.

Your investments in the standard solution can be leveraged by our customization and software development services which covers addition of new reports and transactions.

In order to avoid complications & delays associated with customizations we work by defining a clear policy concerning customization up front.

Often customization can be avoided through changing the business process or using workflow features of the software. When customization is required, the modifications are reviewed and approved by process owners / head of department. Customization requests are clearly documented, concisely stating the reason for the customization, options that were considered to avoid customization, and include a cost-benefit analysis of thecustomization to ensure that modifications are only made to provide the company with a unique competitive advantage and where there is no viable workaround within the system.

Our comprehensive Annual maintenance Contract (AMC) services ensures you to keep your software installation in smooth working condition & helps your organization to draw continuous benefits from the I.T. enabled environment.

As part of  our maintenance services we retain close communication with our customers & users to make sure you’re getting optimum value from the system and operating at peak efficiency.